PillHub - Privacy Policy
Last Updated: November 2025
We do not collect any data from you. All your medication information is stored locally on your device. We don't have servers, we don't collect analytics, we don't track usage, and we don't have access to your data. That's it.
Introduction
PillHub ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medication reminder and tracking application.
Key Point: We do not collect, transmit, or store your data on any servers. Everything stays on your device.
By using PillHub, you agree to the collection and use of information in accordance with this policy.
Data You Provide
PillHub is designed with privacy in mind. The following information is stored locally on your device:
Medication Information: Medication names, dosages, schedules, and instructions
Dose Records: When medications were taken, missed, or scheduled
Inventory Information: Medication stock levels and refill dates
User Preferences: Notification settings, appearance preferences, and adherence goals
Profile Information Optional profile photo (stored locally on your device)
Data Collection Philosophy
We do NOT collect, transmit, or store your personal health information on our servers. All data you enter into PillHub remains on your device or in your personal iCloud account (if you have iCloud enabled).
**We do not automatically collect any information.**
Apple may collect anonymized usage analytics (crash reports, performance data) if you have enabled "Share Analytics" in your iOS Settings, but:
This is controlled by you in iOS Settings
It is completely anonymized by Apple
We do not receive or access any of this data
It is subject to Apple's privacy policy, not ours
How We Use Your Information
All information stored in PillHub is used solely for:
Core Functionality: Providing medication reminders and tracking your adherence
Analytics Features: Calculating adherence scores, streaks, and statistics (processed locally on your device)
Notifications: Sending medication reminders and alerts (processed locally)
Widget Functionality: Displaying medication information on your home screen
Live Activities: Showing real-time reminders in Dynamic Island and Lock Screen
Data Storage and Security
Local Storage
All your medication data is stored locally on your iOS device using SwiftData. This data is:
Encrypted at rest by iOS device encryption
Never transmitted to our servers
Under your control - you can delete it at any time through the app
iCloud Backup
If you have iCloud Backup enabled, your PillHub data may be included in your device's automatic iCloud backup. This is:
Encrypted by Apple's iCloud encryption
Private to your Apple ID - we do not have access to your iCloud backups
Optional - you can disable iCloud Backup in your iOS Settings
Export Feature
Premium users can export their data as CSV files. This export:
Contains only your medication data (no other personal information)
Remains on your device - you choose where to save it
We do not have access to exported files
Third-Party Services
Apple Services
PillHub uses the following Apple services for core functionality:
App Store: For app distribution and in-app purchases
iCloud For optional device backups (if enabled by user in iOS Settings)
StoreKit For processing premium subscription purchases (handled entirely by Apple)
WidgetKit For home screen widgets (data processed locally)
ActivityKit: For Live Activities (Dynamic Island and Lock Screen, data processed locally)
UserNotifications: For local push notifications (scheduled and processed locally on your device)
Important: We do not receive, collect, or have access to any data from these Apple services. All processing happens locally on your device or is handled entirely by Apple.
No Other Third Parties
PillHub does not use:
- Advertising networks
- Analytics services (beyond Apple's anonymized analytics)
- Social media integrations
- Third-party data storage services
- Marketing or tracking tools
Premium Subscriptions
If you purchase a Premium subscription:
Payment Processing: Handled entirely by Apple through StoreKit
Subscription Data: Managed by Apple; we only receive anonymized purchase verification
Subscription Status: Stored locally on your device (premium status only, no payment details)
We do not store: Credit card information, billing addresses, or any payment details
Your Rights and Choices
You have complete control over your data:
Access: All your data is stored on your device and accessible within the app
Modification: You can edit or delete any medication or dose information at any time
Deletion: You can delete all data using the "Clear All Data" option in Settings
Export: Premium users can export their data as CSV files
Backup Control: You can enable or disable iCloud Backup in iOS Settings
Children's Privacy
PillHub is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Data Retention
While Using the App: Data is stored on your device as long as you use the app
After Deletion: When you delete the app or clear data, information is removed from your device
iCloud Backups: If enabled, data may persist in iCloud backups until you delete them
We do not retain any data on our servers after app deletion.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Notifying you through the app (for significant changes)
You are advised to review this Privacy Policy periodically for any changes.
Medical Disclaimer
PillHub is a medication reminder and tracking tool only. It is not a medical device, diagnostic tool, or replacement for professional medical advice. Always consult with healthcare providers for medical decisions. We are not responsible for medication errors or health outcomes.
International Users
If you are using PillHub from outside the United States, please be aware that:
- Data is stored locally on your device in your country
- iCloud backups (if enabled) are subject to Apple's international data policies
- We comply with applicable data protection laws
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). Since we do not collect, sell, or share personal information (all data stays on your device), these provisions may not apply, but we respect your right to:
- Know what personal information is collected (answer: none on our servers)
- Delete personal information (you can delete all app data anytime)
- Opt-out of data sharing (we don't share data)